This Privacy Policy describes how TendaGuide.com (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit and use our website at https://tendaguide.com/.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Information You Voluntarily Provide:

  • Contact Information: When you use our contact form, we may collect your name and email address.
  • User Content: Any information, comments, or content you post on the Site, including in comments sections or community forums (if applicable).
  • Communications: Records of your correspondence with us if you contact us for support or inquiries.

b) Information Collected Automatically (Usage Data):
When you visit the Site, we automatically collect certain information about your device and your interaction with the Site. This may include:

  • Log Data: Your computer’s Internet Protocol (IP) address, browser type and version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Device Information: Information about the device you use to access the Site, including the device type, operating system, and unique device identifiers.
  • Location Data: Non-precise location data derived from your IP address (e.g., your country or city).

c) Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our Site and store certain information. The technologies we use may include:

  • Essential Cookies: Required for the operation of our Site, such as enabling basic functions like page navigation.
  • Analytics Cookies (Google Analytics): These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
  • Advertising Cookies (Google AdSense): We use Google AdSense to display advertisements on our Site. Google uses cookies to serve ads based on a user’s prior visits to your website or other websites. This allows Google and its partners to serve ads to users based on their visits to our site and/or other sites on the Internet.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and maintain the Site.
  • To respond to your inquiries and provide customer support.
  • To analyze how the Site is used so we can improve content, user experience, and functionality.
  • To display personalized advertisements through our advertising partners, like Google AdSense.
  • To detect, prevent, and address technical issues and protect against malicious activity.
  • To comply with legal obligations.

3. Legal Basis for Processing (For EEA Users)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information is:

  • Performance of a Contract: To respond to your inquiries and provide the services you request.
  • Legitimate Interests: Our legitimate interests in operating the Site, analyzing its usage, and displaying relevant advertising to support our free content.
  • Consent: Where we rely on your consent to process your data (e.g., for non-essential cookies), you can withdraw your consent at any time.

4. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We share data with third-party vendors who perform services for us, such as:
    • Google Analytics to help us understand how our Site is used.
    • Google AdSense to display ads and generate revenue.
    • Hosting providers to store our Site’s data.
  • For Legal Reasons: We may disclose information where required by law, to protect our rights, or to prevent harm.

We do not sell your personal information to third parties.

6. Your Data Protection Rights

You have the following data protection rights:

  • Access & Portability: You can request to access the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Erasure: You can request that we delete your personal data.
  • Restrict Processing: You can request that we restrict the processing of your personal data.
  • Object to Processing: You can object to our processing of your personal data.
  • Withdraw Consent: If we rely on consent, you can withdraw it at any time.
  • Opt-Out of Cookies: You can set your browser to refuse all or some browser cookies.

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.